Additional Time: The Manor is typically rented twice per day. The daytime rental session begins at 11:00 AM and ends at 3:00 PM; the evening session runs from 4:00 PM until 10:00 PM. Your rental agreement is based on events ending in time for you and your party to be completely out by the time designated thereby avoiding additional charges. This also includes all items brought in by outside vendors. The overtime charge for additional time is $150 per ½ hour or portion thereof. (We allow some leeway in the evening session if an honest effort is being made to gather belongings etc. There is no leeway in the daytime session). Those of you who have booked both the daytime and the evening session are welcome to stay throughout the day. (In other words, the 3:00pm deadline does not apply.)
Alcoholic Beverages: We want you and your guests to enjoy yourselves in the atmosphere you wish. If you choose to serve alcoholic beverages, you must hire an outside bartender from our approved bartenders list. We do not allow any hard liquor on-site. If alcohol is brought onto the premises without our knowledge, we will politely ask the person to remove the alcohol. If alcohol use becomes problematic, we reserve the right, at our sole discretion, to terminate the event due to breech contract. The Manor at Eldredge Square and/or Eldredge Manor, must be held harmless from any and all claims arising from the use of alcohol. A single toast between the bride, groom, and families is always welcome and not subject to the above policy.
Children: Due to the priceless antiques on display at The Manor, and the many rocks, fountains and outdoor hazards, we sincerely ask your cooperation in supervising children. As a rule there is no running at the center. While outdoors, children must be accompanied by an adult and remain on pathways or lawns. A two-hour reception is a long time for young ones to entertain themselves. If there are children that need to spend the entire time at the center, perhaps we could help you arrange a video or two in the upstairs ballroom. Responsible supervision (21 years and older) is required. This can be done in shifts so that no one of your family members is overburdened, or we can provide supervision if you desire.
Cancellations: We apologize but we must charge fees to protect us if you have to cancel. In the event of cancellation after the first consultative session, or within 120 days of the event – whichever comes first; in addition to the deposit paid, a $500.00 cancellation fee, plus charges for any goods or services received, and any deposits paid by The Manor at Eldredge Square to its vendors, i.e. photographers, florists, etc. will be assessed and payable. In the event of cancellation within 75 days of the event, the above charges apply and the cancellation fee becomes $1000.00. In the event of cancellation within 45 days of the event, the entire amount will be due and payable upon cancellation. Any of the above charges will automatically be made to the credit card number we have on file. Your deposit however, will remain on our books for a couple of years and can be utilized to rebook another event with us during that period if you desire.
Catering: With the exception of the wedding cake or favors, the complete menu will be catered by The Manor at Eldredge Square. No other food or drink items should be brought into the venue except items for personal consumption. The standard catering service period during your event is two (2) hours. Please coordinate any time frames (buffet, receiving line, dancing, etc.) that are to be printed on your invitations with the Eldredge Manor for approval prior to printing. More food service time is available at $150 per 1/2 hour. We will inform you at the close of the food service period, serve your last guest, at which time the linens will be removed from the tables and the room cleared. Receptions require a catering minimum of 100 servings. (On Saturday evenings, we require 250 servings minimum or equivalent). The minimum catering charge per guest is $4.95. Any changes to the guest count must be made 2 weeks in advance. We are only able to send personal portions of food home. As a general rule, we serve food only in the dining room. To ensure the cleanliness of the bride’s and attendants’ gowns, we ask that no food or drink be in the bride’s and attendants’ rooms.
Date Changes: If your event is still over 4 months away or, if it is within 2 weeks from booking your date, your date can be changed for free. If you are within 4 months (120 days) of your event, you may be subject to a penalty of $500.00 to change dates. Date changes cannot extend beyond 60 days of the original date nor can the event type be changed as these actions will be considered a cancellation.
Decorations & Deliveries: You are welcome to bring decorations, trousseau, photos, gifts, flowers, etc. to display. We will accept all deliveries of such items in your behalf. All items and personnel for the evening session must arrive no sooner than 4:00 PM. Due to the fact that our cleaning crew has the building from 3:00 PM until 4:00 PM, any deliveries prior to 4:00 will be turned away. All deliveries and items for the early session must arrive at 11:00 AM or after. Outside decorators must discuss with us their designs, plans and set-up procedures. We have restrictions as to what may or may not be allowed. Please consult with us prior to planning on certain decorations.
Landscape Usage: During outdoor events, we ask that everyone please remain on the pathways or lawns. Guests are not allowed to walk/run through the flower beds, climb on the rocks or throw items into the ponds or fountains. To the degree we are able; our staff will quietly and behind the scenes monitor this. When shooting pictures with your photographer and prior to guests arriving — by exercising caution you may climb onto rocks and other landscape features for better photo positioning provided that there is no damage to flowers and landscape. We reserve the right to assess a charge for damages to the landscape – including the picking of flowers if it requires replacement for the next event.
Outside Vendors: Our vendors, (photographer, florist, disc jockey etc), are highly talented, familiar with the Manor, reasonably priced and recommended. But, if you have favorite vendors or others you feel are more suited to your needs than what we offer, you are most welcome to use them. However, please assure that any outside vendors you may hire; photographers, florists, disc jockeys, videographers, and decorators, sign our user agreement prior to coming on to the property. The Vendor user agreement can be found on our contact page.
Payments: A credit card number is required to book and secure a date. Following a 3-day grace period, any deposit tendered is nonrefundable. The balance is due two (2) weeks prior to the event, or up to the event date when using guaranteed funds. (Personal checks will not be accepted within the two (2) weeks prior to the event.) The use of the building and services will be withheld pending tender of payment.
Send-off Celebrations: Sparklers or bubbles are preferred with some restrictions. Petals may be thrown but should be picked up. No confetti, rice, silly string or bird seed is allowed anywhere within the venue. Sparklers must be carefully supervised and used away from the building and any painted or vinyl surfaces or outdoor carpeting. Car decorating is also allowed but please advise those likely to be involved to use good judgment. The Manor at Eldredge Square reserves the right to charge an hourly rate for clean up from these activities and any damage that occurs.